Friday, June 12, 2015

Contact Centers vs. Call Centers - Free Infographic

4:07 AM

Too often, "call center" is used interchangeably with "contact center". The false belief that the two types of systems are the same is shattered in our newest infographic. We make it easy for you to compare the 10 most potent differences between the two systems, including:

  • Management
  • Efficiency
  • Process

And much more!
Let us help you compare the two systems and in doing so, discover which system could make the biggest difference with your business. Download our infographic today!



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